Office: 919-552-0930

Tool free: 866-942-1615


WHAT WE OFFER



OUR MISSION Statement


To conduct business, at all times, with the highest levels of honesty, integrity, and moral values that is expected from modern reposession/recovery companies.

We at CARDINAL RECOVERY, INC. provide a peaceful recovery of collateral following all State and Federal guidelines.

It is our belief that in this day and age, and within the economic climate we are experiencing, that there are many people that fall by the wayside through no fault of their own and that while we have to repossess/recover our client’s asset, we do that with the courtesy, dignity and respect that we ourselves, would expect.

Our team of experienced office administrators and field agents are trained in all aspects of the jobs that they do, providing 100% commitment, dedication, motivation and professionalism, while carrying out their job roles.

The Company believes that continuous development training of our employees, together with the use of state-of-the-art technology, will set us aside from our competitors and enable the company to lead the way in the industry sector it is in.

CARDINAL RECOVERY, INC. is dedicated and will work diligently to provide complete satisfaction to our clients and to resolve assignments in a timely manner, in accordance with the individualized service we provide to our clients.


WHO WE WORK WITH


Cardinal Recovery Inc. provides repossession/recovery services to:


  • Banks


    and Loan Companies

  • Auto


    Finance Companies

  • New


    and Used Vehicle Dealerships

  • Recreational


    Vehicles Dealerships

  • Car


    Rental Agencies

  • Equipment


    Leasing and Rental Services Companies

  • Credit


    Unions


WHAT WE RECOVER


The company repossesses/recovers client collateral with speed and safety. This includes:


  • Cars



  • Trucks



  • Motorcycles



  • Semi-tractors



  • Semi-trailers



  • RV’s



  • Boats



  • Motor homes



  • Quads



  • Campers



  • Commercial equipment



  • Heavy machinery



  • Construction equipment


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100% Service Guarantee

If at any time you are dissatisfied for any reason with the quality of service on any account, you will not be billed.

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Full RANGE SERVICES


Our field agents are trained professionals. They locate and recover client’s collateral swiftly, concisely and with minimum disruption. At all times, we provide up-to-date information e.g., detailed updates, condition reports, inventories for personal property and will transport the vehicle to the destination required by the client.
Arrangements are made between our corporate office and customers. Our certified drivers are then dispatched to secure collateral and transport back to our secured storage facilities. Detailed condition reports and pictures are immediately provided to client.
Subject to client requirement, our field agents will contact the debtor and/or visit the given address so that contact can be made between them and the client.
Our field agents will take the appropriate action to positively resolve the account.
We provide transport services to auctions throughout NC. Additional pictures are taken, and time stamped prior to checking vehicles in at designated auction.
Condition reports are completed and submitted along with picture reports after each repossession. If at any time a vehicle has extensive damage, driver will complete condition report, and we will contact client to ensure collateral worthy of recovery.

Skiptracing

We provide skip tracing services in conjunction with repossession assignments or as a stand-alone service. We specialize in skip tracing within our geographic coverage area extending to national and international too – subject to client requirements.

Locksmithing

Cardinal Recovery, Inc. provides lock-smith services using the latest equipment and technology available.

Storage of Debtor’s Personals

We provide a complete service in the handling of debtor’s personal effects e.g., Inventory, storage, return, mailing notifications, and proper disposal in accordance with the laws of the State of North Carolina.

Storage of Client Assets

All storage locations are secured, insured, fence and have 24-hour camera surveillance. We utilize Lorex Technology cameras that provide night vision capabilities, continuous recording of events, and motion notifications to management devices after hours.


AREAS WE COVER


Cardinal Recovery, Inc. is located in North Carolina, in the Raleigh area of State. Our geographical coverage extends to 120 miles in any direction from Raleigh.

Within the near future, Cardinal recovery, Inc., will be opening three additional full-service offices w/in our coverage area. Locations for coming offices are Fayetteville, NC, Burlington, NC and Wilson, NC.


OUR BUSINESS ETHICS


Statement by the President – Leroy Royer, III

Ethics are important to all at Cardinal Recovery, Inc. senior management to all its employees alike. The company is committed to the highest ethical standards and to conducting its business to the utmost level of integrity. We believe that our commitment is at the core of the values that make Cardinal Recovery, Inc. the company that it is today.

We strive daily to achieve the ethical excellence that is central to us providing our clients and all our stakeholders with a World Class Customer Service environment that is second to-to-none, both within North Carolina and the business world that surrounds us. We are dedicated and committed to providing a level of service that far exceeds our client’s expectations and requirements. The aforementioned provides us with the foundations to continue to grow and prosper.

In addition, we are committed to advancing Cardinal Recovery, Inc’s vision as we believe that service quality is the ultimate competitive advantage for our business. It is an element of our business culture that we will continue to develop, improve and implement in order that Cardinal Recovery, Inc. will achieve all its goals, while striving to continuously improve the company as a whole.

Our Ethics

At the center of the company’s philosophy, Cardinal Recovery, Inc. and each of its employees, must at all times, deal with everyone around them with honesty and integrity. There is no difference between business and personal ethics – both of which Cardinal Recovery, Inc. hold to the highest standard possible. Our employees are expected to be honest and ethical in dealing with each other, with clients, debtor and any other third party – as doing the right thing means doing it right every time.

The company also expects each employee to respect the rights of their colleagues and company stakeholders. All dealings must be free from discrimination, libel, slander or harassment. Each person must be given equal opportunity, regardless of age, race, sex, sexual preference, color, creed, religion, national origin, marital status, veteran’s status, handicap or disability.

Transgressions cannot be exempt because of the intentions of others. In this regard employees are requested to notify management whenever an illegal, dishonest or unethical act is exposed or suspected, particularly as employees will not be penalized for reporting their findings or assumptions to them.

Cardinal Recovery, Inc. carries out its business within all the pertinent rules, regulations and laws that surrounds us and because of this, the ethics we have in place not only reflect who we are, but they are the standards by which we prefer to be judged by also.